The Cumberland - A Guoman Hotel - London

Great Cumberland Pl, Marylebone, London, Uk, London, United Kingdom, W1H 7DP  show map
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Cumberland - A Guoman Hotel - London

Free Wi-Fi

Free Wi-Fi in rooms

Parking

No parking

Luggage storage
24-hour

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Exercise gym

Swimming pool
TV

Flat-screen TV

Overview

Perfectly located by Marble Arch station, The Cumberland - A Guoman Hotel features a safe deposit box and a lift. The functional hotel represents Egyptian architecture in London.

A short stroll of 20 minutes will take you to Victoria and Albert Museum, Buckingham Palace and Open Air Theatre. Guests will find London city center within a 30-minute walk from the property.

This hotel is placed in Westminster district, known for a palace and a theater.

The Cumberland - A Guoman Hotel can be reached in 15 minutes by car from London City airport.

Rooms

Designer rooms feature contemporary décor with stylish furniture. They are fitted with a microwave, a stove and an electric kettle as well as private bathrooms with a bathtub, a hairdryer and a shower.

Eat & Drink

Residents can try dishes of European cuisine at the restaurant. Serving both food and drinks, Spaghetti House and The Marmor Grill are situated around 100 meters from the property.

Services

Guests can make use of 24-hour security, shopping service and ironing service on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • No parking
  • Safe deposit box
  • No pets allowed
  • 24-hour security
  • Elevator

Sports & Fitness

  • Exercise gym

Services

  • Car rental
  • Shops/Commercial services

Dining facilities

  • Restaurant
  • Bar/ Lounge area

Leisure facilities

  • Swimming pool

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Dressing area
  • Kettle
  • Ironing facilities

Bathroom

  • Washing machine

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  10 am

Children and extra beds

  • All children under the age of 2 may stay at the price of GBP 10 per person per night in a crib. 
  • All children under the age of 4 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel The Cumberland - A Guoman Hotel - London London location
Show big map »

Hotel Address:

Great Cumberland Pl, Marylebone, London, Uk, London, United Kingdom, W1H 7DP

Get directions
City Center
  • London
    1.5 mi
Airports
Train Stations
  • Marylebone Station
    3300 ft
Underground stations
  • Edgware Road
    3300 ft
  • Bond Street
    2300 ft
  • Bus stop
    400 ft
Restaurants
  • La Porte des Indes (cuisine: Indian)
    400 ft
  • Le Gavroche (cuisine: French)
    1200 ft
Parks
  • Hyde Park
    2200 ft
Beaches
  • Shell Beach
    1.3 mi
  • Rushy Bay
    1.3 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am

Rooms and availability

The Cumberland - A Guoman Hotel photos Room
Studio Apartment
Size: 455 sq. feet
Check Prices
— Less information+ More information

Chic and stylish Studio Apartment featuring a sleek kitchen with an oven, refrigerator, and microwave, a cosy living area, and a modern bathroom. Please note that this apartment does not have a window.

Room facilities
    The Cumberland - A Guoman Hotel photos Room
    One-Bedroom Apartment
    Size: 605 sq. feet
    Check Prices
    — Less information+ More information

    Chic and stylish apartment featuring a sleek kitchen with an oven, refrigerator, and microwave, a cosy living area with dining space, and a modern bathroom.

    Room facilities

      How to reach hotel

      hotel The Cumberland - A Guoman Hotel - London London location
      Show big map »

      Hotel Address:

      Great Cumberland Pl, Marylebone, London, Uk, London, United Kingdom, W1H 7DP

      Get directions
      City Center
      • London
        1.5 mi
      Airports
      Train Stations
      • Marylebone Station
        3300 ft
      Underground stations
      • Edgware Road
        3300 ft
      • Bond Street
        2300 ft
      • Bus stop
        400 ft
      Restaurants
      • La Porte des Indes (cuisine: Indian)
        400 ft
      • Le Gavroche (cuisine: French)
        1200 ft
      Parks
      • Hyde Park
        2200 ft
      Beaches
      • Shell Beach
        1.3 mi
      • Rushy Bay
        1.3 mi
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  10 am

      The Cumberland - A Guoman Hotel Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Farmilo Fiumano - 1000 ft
      • The Colomb Art Gallery - 1700 ft
      • Indar Pasricha Fine Arts - 1700 ft
      • Atlas Gallery - 1700 ft

      Places of interest

      • West London Synagogue - 700 ft
      • Selfridges - 1400 ft
      • Oriental Club - 1700 ft
      • The Worst Street in London - 1700 ft
      • John Lennon and Yoko Ono's Flat - 1700 ft
      • The Windsor Castle - 2000 ft

      Shopping areas

      Amusement

      Museums

      • The Wallace Collection - 1700 ft

      Parks

      • Mile End Park and Arts Pavilion - 1700 ft

      Galleries

      • R B S Gallery - 0 ft

      Local attractions

      • Harrods - 1.0 mi
        87-135 Brompton Road, London
      • Knightsbridge - 5100 ft
        LondonEngland
      • Princess Diana/Dodi Fayed Memorial - 1.0 mi
        Harrods, Knightsbridge, London
      • Regent's Park - 5200 ft
        The Store Yard, London
      • Spencer House - 5300 ft
        27 St. James's Place, London

      Near the hotel

      • Hertford House - 1900 ft
        Manchester Square, London
      • Hyde Park - 2200 ft
        Rangers Lodge, London
      • Paddington Station - 2500 ft
        Paddington London, London
      • Handel House Museum - 3000 ft
        25 Brook Street, London
      • Wallace Collection - 2100 ft
        Hertford House, London
      • Grosvenor Victoria Casino - 2000 ft
        150 - 162 Edgeware Road, London
      • Madame Tussauds London - 3500 ft
        Marylebone Road, London

      Restaurants nearby

      • La Porte des Indes - 400 ft

        Address: 32 Bryanston Street
        Phone: 0272240055

        74% likes this, based on 454 reviews
        Cuisine: Indian
        Price Range: USD 24 - USD 49

      • Spaghetti House - Bryanston Street - 300 ft

        Address: 42 Bryanston Street
        Phone: +44 20 7724 9615

        61% likes this, based on 111 reviews
        Cuisine: Italian
        Price Range: USD 24 - USD 40

      • Pret A Manger - 200 ft

        Address: Pret A Manger, 556 Oxford Street
        Phone: 020 7932 5240

        75% likes this, based on 42 reviews

      • Le Gavroche - 1200 ft

        Address: 43 Upper Brook St.
        Phone: 020 7408 0881

        76% likes this, based on 1211 reviews
        Cuisine: French

      • Zayna - 500 ft

        Address: 25 New Quebec Street
        Phone: 02077232229

        79% likes this, based on 318 reviews
        Cuisine: Indian, Halal, Pakistani
        Price Range: USD 0 - USD 49

      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  10 am
      Hotels nearby
      Cities nearby

      The Cumberland - A Guoman Hotel Reviews

      Guest reviews are submitted by our customers after their stay at The Cumberland - A Guoman Hotel

      Average guest rating

      7.0out of 10
      Very good
      Based on 496 reviews

      Rating by category:

      Location
      8.9
      Rooms
      7.3
      Service
      7.3
      Value
      7.1
      Dining
      7.7

      Guest reviews

      • Family with children
        3.2

        The only positive thing is the location otherwise everything else is just negative.

        Basically, I am warning all people who are thinking to book in this place. It is a pure scam and what you see in the photos has nothing to do with what you get. First of all it took me more than an hour to find the place, knowing that in the map they made it so simple, and it is not the reality. Second they made me wait half an hour with my child in the street, they have reception or anything like what you might think of a serviced flats. When they led me to my place, I was shocked!!! It was basically a horrible room in a horrible dirty old flat that smells gas leak. The room was sooo hot with no AC, so to hide this reality, they left the window wiiiide open with the curtains on, and a clumsy small bed for my child stuck to the wall by this window, my child went straight away to the window and I swear half of her body was outside the window. So safety and security ZERO , first gas leak second wide window left open by the child bed. The tv was not working, the mattress was so uncomfortable and when u sit on it you sink. When you open the shower it s is either boiling or cold, and it was leaking. They put the main flat heather in our room so anytime someone opens the tab water , you hear a terrible noise. The extra child bed broke in pieced in few minutes. We paid for the Internet and it was on and off all the time. There is no sound insulations, so people comes late at night you hear them as if they were in your room. And the best of the best, when I called them to complain, they said we will give you refund after you leave us positive feedback, imagine that?? Also, don t trust the positive feedbacks left for this place I think they create fake accounts to leave 10/10 feedback to make the balance otherwise, the general feedback after what the people has experienced in this horrible place for crazy prices is going to be maybe 3/10. That taught me a lesson, before I book I must check the feedback first.

      • Single
        4.2

        Really hard to find. Noisy boiler in bathroom Tired decor Uncomfortable bed

      • Family with children
        3.8

        The location is very good

        The apartment was uncomfortable. there were maintenance men working near the window. the T.V. was not working and the water temperature was not good. It was not the same as what I have seen in the website. the furniture is old and different than what is shown in the site. I have stayed for one night and left the apartment. I told the apartment staff that I need a refund since I have stayed only for one night. But I still did not receive a refund. They told me that they will contact me to solve the issue but no one is responding now. It seems that they are wasting time only without returning my money

      • Single
        6.6

        Location and Price were good

        Shower was broken only a dribble came out and bathroom was generally in need of repair. Boiler made a terrible noice Rather well worn, needs updating

      • Single
        5.0

        Staff wer not available for faults. Apartment was cold lack of heating. No windows in the apartment. Lights did not work properly. Staff wanted credit card details and no machine in vacinity. staff wanted information contrary to Data Protection Act. The information asked for was very suspicious. Recommendation DO NOT USE THIS FACILITY

      • Older travelers
        7.4

        It is very close to the Marble Arch Metro and it is just at the corner for shopping on the Oxford Street.

        it is very hard to find out where the apartment is and the check in time can only start at 3pm.

      • Single
        6.2

        Situated close to Oxford Street and convenient for local amenities.

        It is very basic. The website photos do not reflect the room I was allocated. If I was "picky" I would complain but at £85 the comparative cost to other local places was a BARGAIN. Finding the appartments was OK as long as you have the directions sent by the operator. The dark, no through road side street could be a concern but was in fact OK. Waiting for the concierge to meet at the door after phoning to alert them was a minor inconvenience and if you want a 24/7 reception don't go here!

      • Family with children
        10.0

        Before the travel I checked the comments about this hotel and I was frightened regarding the quality of the hotel. After the stay I would like to clarify some things: The hotel has addressed all the issues related with its location and sent an email with all the details regarding the exact location in order to find it easily.Once I was in the hotel I checked almost every room and the rooms were the same shown by pictures in Booked.net. The staff were very kind and available at any time to provide a high quality service. I travel with my wife and 2 kids and to be honest we were 100% comfortable. The apartments had an incredible location (just 200 meters away fom Oxford street) and at the same time were located in a very quiet street. The rooms were very clean (blankets with beatiful perfum) and the hot water worked perfectly. The price was cheap. I fully recommend this hotel and encourage all of you to face your travells with good vibes and hopes. Things are good or bad depending on how you face your life every day. Be positive.

        Everything was perfect. ( specially the staff)

      • Older travelers
        6.6

        Excellent private bathroom although we had to go across a passage & unlock it. Kitchen facilities The room was good.

        It is extremely difficult to find. We had to ring them & they came & found us. The fridge in the kitchen didn't work.

      • Couple
        2.8

        The only thing that was good about this stay was the relatively central location

        Everything - where do I start!? No hot water on arrival and had to take an ice cold shower! No temperature control for the central heating - had to continuously have the windows open due to the excessive heat - still far too hot! When I was away attending business meetings in the City, my wife was continuously pestered by a young teenager that wanted to enter our room to use the toilet!!?? He didn't speak any English either! The TV remote did not work The general decor was dated The security of the room door itself was extremely questionable - the lock was so loose you could still see into the room through the gap when locked! An absolutely terrible experience and although the 'customer service' person made many promises about rectifying the situation - this was never done and ultimately ignored even after numerous reminders!!!! Absolutely shocking!!!

      • Older travelers
        4.0

        The description said it was an apartment. It was only a bedroom. The description said it was stylish; it was not. The decor was minimalist and poor. There was no writing desk or desk-chair. The towels and sheets were of poor quality. The heater in the bathroom was continuously on and noisy. The window in the bathroom was draughty even when closed. The floor was shiny and dangerous. The shower did not work well. The decorative finish in the bathroom was crude. There was no catch on the door; it had to be locked to close it. One lightbulb was missing. The quilt was unlaundered. The internet was intermittent. All in all - a very poor quality for the price and, as a long term customer of Booked.net.co.uk or Booked.net, I am very unimpressed.

      • Family with children
        7.0

        the location and the staff professional support specialy Kristina

        the pictures in the website looks different from reality. I would recommned it but update the pictures

      • Single
        5.0

        Room without window Poorly planned Difficult access

      • Group of friends
        4.2

        Overall it was very disappointing (see comments below)

        When we arrived I thought it was an Apartment we had booked. But what we discovered was a basis double room with a camper bed. We did have an adjoining toilet off the room but the kitchen was on the landing and there was no living area. What was advertised as Cuimberland Apartments should be advertised as Cumberland Rooms. I did ask the girl that was there and she said they had Apartments but we booked a double room. We understood from the Website it was a double bedroom within an Apartment. that we were booking. The heat was overpowering abnd it could not be adjusted which meant we could not sleep properly. The door of the room was not very secure.

      • Group of friends
        5.8

        Location was perfect, the small apartment/room was ok. Kitchen we shared with other was ok .

        There were no cleaning !!!!!!!! We didn't Get any new towels and we stayed for 4 nights..... There was no one to Ask either.. I think thats strange . It was a place were u Are left on your own and that's fine. BUT no cleaning og towels in 4 days....?? I would like to come back because of the location,but then i sure hope cleaning is better!

      How to reach hotel

      hotel The Cumberland - A Guoman Hotel - London London location
      Show big map »

      Hotel Address:

      Great Cumberland Pl, Marylebone, London, Uk, London, United Kingdom, W1H 7DP

      Get directions
      City Center
      • London
        1.5 mi
      Airports
      Train Stations
      • Marylebone Station
        3300 ft
      Underground stations
      • Edgware Road
        3300 ft
      • Bond Street
        2300 ft
      • Bus stop
        400 ft
      Restaurants
      • La Porte des Indes (cuisine: Indian)
        400 ft
      • Le Gavroche (cuisine: French)
        1200 ft
      Parks
      • Hyde Park
        2200 ft
      Beaches
      • Shell Beach
        1.3 mi
      • Rushy Bay
        1.3 mi
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  10 am