The Cumberland - A Guoman Hotel - London

Great Cumberland Pl, Marylebone, London, Uk, London, United Kingdom, W1H 7DP  show map
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Cumberland - A Guoman Hotel - London

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Fitness/Gym

Exercise gym

 Food/Drinks

Restaurant

Bar/Lounge area

 Air conditioning

Overview

Perfectly located by Marble Arch underground station, The Cumberland - A Guoman Hotel features a safe deposit box and an elevator. The functional hotel represents Egyptian architecture in London.

Paddington Station, Marylebone and Marble Arch are about 10 minutes' walk away. The venue is located within 30 minutes' walk from London center.

Piccadilly Theatre is 1.7 km from the hotel and Buckingham Palace is about 1.9 km away.

London City airport can be reached in 15 minutes by car from The Cumberland - A Guoman Hotel.

Rooms

All designer guestrooms have satellite TV, ironing facilities, heating, a refrigerator and a work desk and boast a contemporary interior. They feature bathrooms with a bathtub, a hairdryer and a shower.

Eat & Drink

The restaurant serves European dishes. Guests can dine in La Porte des Indes and Pret A Manger located within a 5-minute walk of the property.

Services

The Cumberland - A Guoman Hotel also offers cars for rent.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

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Facilities

General

  • Wi-Fi
  • 24-hour security
  • Safe deposit box
  • Elevator

Sports & Fitness

  • Exercise gym

Services

  • Car rental
  • Shops/Commercial services

Dining facilities

  • Restaurant
  • Bar/Lounge area

Room facilities

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Kettle
  • Dressing area
  • Ironing facilities

Media

  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from 15:00-20:00 

Check-out

  • until 10:00-11:00 

Children and extra beds

  • Older children/adults may stay at the price of GBP 20 per person per night in an extra bed. 
  • All children under the age of 2 may stay at the price of GBP 10 per person per night in a crib. 
  • All children under the age of 4 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel The Cumberland - A Guoman Hotel - London London location
Show big map »

Hotel Address:

Great Cumberland Pl, Marylebone, London, Uk, London, United Kingdom, W1H 7DP

Get directions
City Center
  • London
    1.5 mi
Airports
Train Stations
  • Marylebone Station
    3300 ft
Underground stations
  • Edgware Road
    3300 ft
  • Bond Street
    2300 ft
  • Bus stop
    400 ft
Restaurants
  • La Porte des Indes (cuisine: Indian)
    400 ft
  • W1 Restaurant at The Cumberland (cuisine: British)
    200 ft
Parks
  • Hyde Park
    2200 ft
Beaches
  • Shell Beach
    1.3 mi
  • Rushy Bay
    1.3 mi
Hotel information
  • Check-in:
    from 15:00-20:00 
  • Check-out:
    until 10:00-11:00 

Rooms and availability

The Cumberland - A Guoman Hotel photos Room
Twin Room
Bed type: Twin beds or Double bed
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Double Flex

The Cumberland - A Guoman Hotel photos Room
Studio Apartment
Size: 455 sq. feet
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Room facilities
    The Cumberland - A Guoman Hotel photos Room
    Deluxe Double Room
    Bed type: Double bed
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    — Less information+ More information

    Deluxe Flex

    The Cumberland - A Guoman Hotel photos Room
    Executive Twin Room
    Bed type: Twin beds or Double bed
    Check Prices
    — Less information+ More information

    Executive Twin Flex

    How to reach hotel

    hotel The Cumberland - A Guoman Hotel - London London location
    Show big map »

    Hotel Address:

    Great Cumberland Pl, Marylebone, London, Uk, London, United Kingdom, W1H 7DP

    Get directions
    City Center
    • London
      1.5 mi
    Airports
    Train Stations
    • Marylebone Station
      3300 ft
    Underground stations
    • Edgware Road
      3300 ft
    • Bond Street
      2300 ft
    • Bus stop
      400 ft
    Restaurants
    • La Porte des Indes (cuisine: Indian)
      400 ft
    • W1 Restaurant at The Cumberland (cuisine: British)
      200 ft
    Parks
    • Hyde Park
      2200 ft
    Beaches
    • Shell Beach
      1.3 mi
    • Rushy Bay
      1.3 mi
    Hotel information
    • Check-in:
      from 15:00-20:00 
    • Check-out:
      until 10:00-11:00 

    The Cumberland - A Guoman Hotel Location

    Legend
    • Current hotel
    • Hotels nearby
    • Other hotels
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Route Planner
    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

    What's nearby

    Tourist attractions

    • Farmilo Fiumano - 1000 ft
    • Indar Pasricha Fine Arts - 1700 ft
    • Atlas Gallery - 1700 ft
    • The Colomb Art Gallery - 1700 ft
    • The Sheridan Russell Gallery - 2000 ft

    Places of interest

    • West London Synagogue - 700 ft
    • Selfridges - 1400 ft
    • Oriental Club - 1700 ft
    • John Lennon and Yoko Ono's Flat - 1700 ft
    • The Worst Street in London - 1700 ft

    Shopping areas

    • Selfridges - 1400 ft

    Amusement

    Museums

    • The Wallace Collection - 1700 ft

    Parks

    • Mile End Park and Arts Pavilion - 1700 ft

    Galleries

    • Mark Gallery - 1400 ft
    • Light Gallery - 1400 ft
    • The Park Gallery - 1700 ft

    Underground stations

    • Bond Street - 2000 ft

    Local attractions

    • Harrods - 1.0 mi
      87-135 Brompton Road, London
    • Knightsbridge - 5100 ft
      LondonEngland
    • St. James's Church - 1.0 mi
      197 Piccadilly, London
    • Regent's Park - 5200 ft
      The Store Yard, London
    • Spencer House - 5300 ft
      27 St. James's Place, London

    Near the hotel

    • Hertford House - 1900 ft
      Manchester Square, London
    • Hyde Park - 2200 ft
      Rangers Lodge, London
    • Paddington Station - 2500 ft
      Paddington London, London
    • Handel House Museum - 2900 ft
      25 Brook Street, London
    • Wallace Collection - 2100 ft
      Hertford House, London
    • Grosvenor Victoria Casino - 2000 ft
      150 - 162 Edgeware Road, London
    • Madame Tussauds London - 3500 ft
      Marylebone Road, London

    Restaurants nearby

    • La Porte des Indes - 400 ft

      Address: 32 Bryanston Street
      Phone: 0272240055

      74% likes this, based on 454 reviews
      Cuisine: Indian
      Price Range: USD 24 - USD 49

    • Le Gavroche - 1200 ft

      Address: 43 Upper Brook St.
      Phone: 020 7408 0881

      71% likes this, based on 1188 reviews
      Cuisine: French

    • Spaghetti House - Bryanston Street - 300 ft

      Address: 42 Bryanston Street
      Phone: +44 20 7724 9615

      65% likes this, based on 140 reviews
      Cuisine: Italian
      Price Range: USD 24 - USD 40

    • W1 Restaurant at The Cumberland - 200 ft

      Address: Marble Arch
      Phone: +44 207 616 5930

      66% likes this, based on 188 reviews
      Cuisine: British
      Price Range: USD 37 - USD 112

    • Zayna - 500 ft

      Address: 25 New Quebec Street
      Phone: 02077232229

      79% likes this, based on 318 reviews
      Cuisine: Indian, Halal, Pakistani
      Price Range: USD 0 - USD 49

    Hotel information
    • Check-in:
      from 15:00-20:00 
    • Check-out:
      until 10:00-11:00 
    Hotels nearby
    Haven Hotel London
    3 stars
    0.8 km
    Cities nearby

    The Cumberland - A Guoman Hotel Reviews

    Guest reviews are submitted by our customers after their stay at The Cumberland - A Guoman Hotel

    Average guest rating

    7.0out of 10
    Very good
    Based on 496 reviews

    Rating by category:

    Location
    8.9
    Rooms
    7.3
    Service
    7.3
    Value
    7.1
    Dining
    7.7

    Guest reviews

    • Family with children
      3.2

      The only positive thing is the location otherwise everything else is just negative.

      Basically, I am warning all people who are thinking to book in this place. It is a pure scam and what you see in the photos has nothing to do with what you get. First of all it took me more than an hour to find the place, knowing that in the map they made it so simple, and it is not the reality. Second they made me wait half an hour with my child in the street, they have reception or anything like what you might think of a serviced flats. When they led me to my place, I was shocked!!! It was basically a horrible room in a horrible dirty old flat that smells gas leak. The room was sooo hot with no AC, so to hide this reality, they left the window wiiiide open with the curtains on, and a clumsy small bed for my child stuck to the wall by this window, my child went straight away to the window and I swear half of her body was outside the window. So safety and security ZERO , first gas leak second wide window left open by the child bed. The tv was not working, the mattress was so uncomfortable and when u sit on it you sink. When you open the shower it s is either boiling or cold, and it was leaking. They put the main flat heather in our room so anytime someone opens the tab water , you hear a terrible noise. The extra child bed broke in pieced in few minutes. We paid for the Internet and it was on and off all the time. There is no sound insulations, so people comes late at night you hear them as if they were in your room. And the best of the best, when I called them to complain, they said we will give you refund after you leave us positive feedback, imagine that?? Also, don t trust the positive feedbacks left for this place I think they create fake accounts to leave 10/10 feedback to make the balance otherwise, the general feedback after what the people has experienced in this horrible place for crazy prices is going to be maybe 3/10. That taught me a lesson, before I book I must check the feedback first.

    • Single
      4.2

      Really hard to find. Noisy boiler in bathroom Tired decor Uncomfortable bed

    • Family with children
      3.8

      The location is very good

      The apartment was uncomfortable. there were maintenance men working near the window. the T.V. was not working and the water temperature was not good. It was not the same as what I have seen in the website. the furniture is old and different than what is shown in the site. I have stayed for one night and left the apartment. I told the apartment staff that I need a refund since I have stayed only for one night. But I still did not receive a refund. They told me that they will contact me to solve the issue but no one is responding now. It seems that they are wasting time only without returning my money

    • Single
      6.6

      Location and Price were good

      Shower was broken only a dribble came out and bathroom was generally in need of repair. Boiler made a terrible noice Rather well worn, needs updating

    • Single
      5.0

      Staff wer not available for faults. Apartment was cold lack of heating. No windows in the apartment. Lights did not work properly. Staff wanted credit card details and no machine in vacinity. staff wanted information contrary to Data Protection Act. The information asked for was very suspicious. Recommendation DO NOT USE THIS FACILITY

    • Older travelers
      7.4

      It is very close to the Marble Arch Metro and it is just at the corner for shopping on the Oxford Street.

      it is very hard to find out where the apartment is and the check in time can only start at 3pm.

    • Single
      6.2

      Situated close to Oxford Street and convenient for local amenities.

      It is very basic. The website photos do not reflect the room I was allocated. If I was "picky" I would complain but at £85 the comparative cost to other local places was a BARGAIN. Finding the appartments was OK as long as you have the directions sent by the operator. The dark, no through road side street could be a concern but was in fact OK. Waiting for the concierge to meet at the door after phoning to alert them was a minor inconvenience and if you want a 24/7 reception don't go here!

    • Family with children
      10.0

      Before the travel I checked the comments about this hotel and I was frightened regarding the quality of the hotel. After the stay I would like to clarify some things: The hotel has addressed all the issues related with its location and sent an email with all the details regarding the exact location in order to find it easily.Once I was in the hotel I checked almost every room and the rooms were the same shown by pictures in Booked.net. The staff were very kind and available at any time to provide a high quality service. I travel with my wife and 2 kids and to be honest we were 100% comfortable. The apartments had an incredible location (just 200 meters away fom Oxford street) and at the same time were located in a very quiet street. The rooms were very clean (blankets with beatiful perfum) and the hot water worked perfectly. The price was cheap. I fully recommend this hotel and encourage all of you to face your travells with good vibes and hopes. Things are good or bad depending on how you face your life every day. Be positive.

      Everything was perfect. ( specially the staff)

    • Older travelers
      6.6

      Excellent private bathroom although we had to go across a passage & unlock it. Kitchen facilities The room was good.

      It is extremely difficult to find. We had to ring them & they came & found us. The fridge in the kitchen didn't work.

    • Couple
      2.8

      The only thing that was good about this stay was the relatively central location

      Everything - where do I start!? No hot water on arrival and had to take an ice cold shower! No temperature control for the central heating - had to continuously have the windows open due to the excessive heat - still far too hot! When I was away attending business meetings in the City, my wife was continuously pestered by a young teenager that wanted to enter our room to use the toilet!!?? He didn't speak any English either! The TV remote did not work The general decor was dated The security of the room door itself was extremely questionable - the lock was so loose you could still see into the room through the gap when locked! An absolutely terrible experience and although the 'customer service' person made many promises about rectifying the situation - this was never done and ultimately ignored even after numerous reminders!!!! Absolutely shocking!!!

    • Older travelers
      4.0

      The description said it was an apartment. It was only a bedroom. The description said it was stylish; it was not. The decor was minimalist and poor. There was no writing desk or desk-chair. The towels and sheets were of poor quality. The heater in the bathroom was continuously on and noisy. The window in the bathroom was draughty even when closed. The floor was shiny and dangerous. The shower did not work well. The decorative finish in the bathroom was crude. There was no catch on the door; it had to be locked to close it. One lightbulb was missing. The quilt was unlaundered. The internet was intermittent. All in all - a very poor quality for the price and, as a long term customer of Booked.net.co.uk or Booked.net, I am very unimpressed.

    • Family with children
      7.0

      the location and the staff professional support specialy Kristina

      the pictures in the website looks different from reality. I would recommned it but update the pictures

    • Single
      5.0

      Room without window Poorly planned Difficult access

    • Group of friends
      4.2

      Overall it was very disappointing (see comments below)

      When we arrived I thought it was an Apartment we had booked. But what we discovered was a basis double room with a camper bed. We did have an adjoining toilet off the room but the kitchen was on the landing and there was no living area. What was advertised as Cuimberland Apartments should be advertised as Cumberland Rooms. I did ask the girl that was there and she said they had Apartments but we booked a double room. We understood from the Website it was a double bedroom within an Apartment. that we were booking. The heat was overpowering abnd it could not be adjusted which meant we could not sleep properly. The door of the room was not very secure.

    • Group of friends
      5.8

      Location was perfect, the small apartment/room was ok. Kitchen we shared with other was ok .

      There were no cleaning !!!!!!!! We didn't Get any new towels and we stayed for 4 nights..... There was no one to Ask either.. I think thats strange . It was a place were u Are left on your own and that's fine. BUT no cleaning og towels in 4 days....?? I would like to come back because of the location,but then i sure hope cleaning is better!

    How to reach hotel

    hotel The Cumberland - A Guoman Hotel - London London location
    Show big map »

    Hotel Address:

    Great Cumberland Pl, Marylebone, London, Uk, London, United Kingdom, W1H 7DP

    Get directions
    City Center
    • London
      1.5 mi
    Airports
    Train Stations
    • Marylebone Station
      3300 ft
    Underground stations
    • Edgware Road
      3300 ft
    • Bond Street
      2300 ft
    • Bus stop
      400 ft
    Restaurants
    • La Porte des Indes (cuisine: Indian)
      400 ft
    • W1 Restaurant at The Cumberland (cuisine: British)
      200 ft
    Parks
    • Hyde Park
      2200 ft
    Beaches
    • Shell Beach
      1.3 mi
    • Rushy Bay
      1.3 mi
    Hotel information
    • Check-in:
      from 15:00-20:00 
    • Check-out:
      until 10:00-11:00